data protection

The following provides an overview of how your data is processed when you visit our website or otherwise provide us with data, e.g. when you book a service through our portal. When we talk about data here, we only mean personal data. By this we mean all information that relates to an individual and identifies that individual either directly or indirectly, such as their name or contact details. If you have any questions that are not answered by our privacy policy or concerns about the protection of your data, you can contact us using the contact details below. You can find further contact details in the imprint of our website.

HOW TO CONTACT US

M INVEST BG LTD
56, Kapitan Raicho str. office 3-35 | 4000 Plovdiv
Bulgaria
Email: info@bulgaria-immobilien.de
Phone: +49 179 9178342

ENCRYPTION

Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content that you send to us. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, data that you send to us cannot easily be read by third parties.

YOUR RIGHTS

Within the framework of the applicable legal provisions, you have the right at any time to obtain information, usually free of charge, about your personal data stored by us, its origin and recipient and the purpose of the data processing and, under certain circumstances, a right to correction, blocking and deletion of this data. You can contact us at any time about this and other questions about the protection of your data. In the event of a complaint, you also have the right to lodge a complaint with the Hessian Commissioner for Data Protection and Freedom of Information, Gustav-Stresemann-Ring 1, 65189 Wiesbaden, as the data protection supervisory authority responsible for us.

COMPLIANCE WITH DATA PROTECTION PRINCIPLES

In general, we only process your data for the purpose required and limited to the extent necessary for the purposes of processing, in a lawful manner, in good faith and in a manner that is understandable to you. In addition, we strive to only process factually correct data. Please therefore inform us immediately if there are any changes to your data (e.g. contact details) that you provide to us. In principle, we only process all data for as long as it is necessary for the purposes for which it is processed. In doing so, we ensure appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, accidental destruction or accidental damage through suitable technical and organizational measures.

DATA PROCESSING ON THIS WEBSITE

If data is processed on our website, this is done exclusively by us, our web hosting provider and other third parties explicitly listed and named in this data protection declaration. With regard to the use of these, we guarantee that we have concluded appropriate data protection agreements - so-called order processing agreements - with them to adequately protect your data. When you access this website, we do not directly collect any personal data from you, apart from server log files and data that is automatically processed through the use of cookies and other technologies, which you will learn more about later in the text. Only when you register with us as a customer or provider, write to us via our contact form or sign up for our newsletter do we collect clear data, such as your name and email address. If you register as a provider, we also collect your company, telephone number and category in which you post offers online. You will find more information about the processing of clear data below in the respective context.

CONTACT FORM

If you send us an inquiry using our contact form, your details, including the contact details you provide there, will be processed by us solely for the purpose of processing your inquiry and may be stored in the event of follow-up questions. We do not use this data for any other purposes, in particular not for sending advertising emails or our newsletter, for which you can sign up. The data entered into the contact form is processed accordingly on the basis of Art. 6 Paragraph 1 Letter b) GDPR when it comes to using our portal. For general inquiries, data processing is carried out due to our legitimate interest in processing your inquiry that you address to us, in accordance with Art. 6 Paragraph 1 Letter f) GDPR. The data you enter in the contact form will be stored by us until your contact request has been processed at the latest. Mandatory legal provisions - in particular retention periods - remain unaffected.

REGISTRATION

If you register as a customer on our portal, we will process your first and last name as well as your email address. If you register with us as a provider, we will also record your company, telephone number and the category in which you post offers online.

CUSTOMER ACCOUNT

The processing of customer data is necessary so that you can use all of the individual services on our website (e.g. saving favorites, order overview) and save information in your customer account. As a registered user, you also have the option of posting user contributions, comments and reviews of providers and services, asking questions and providing answers (hereinafter "contributions"). If you make use of this offer, we will process and publish your contributions, stating your user name. The processing of your data is necessary for the use of our services, initiation or brokering of contracts with our providers and for contract processing and is therefore lawful in accordance with Art. 6 Para. 1 lit. b GDPR. We store your data for as long as it is necessary for the aforementioned purpose. Mandatory legal provisions - in particular retention periods - remain unaffected.

SERVICE PROVIDER ACCOUNT

The processing of provider data is necessary so that you can post offers via our portal and generate orders with customers. As a registered user, you also have the opportunity to post comments, ask questions and give answers (hereinafter "contributions"). If you take advantage of this offer, we will process and publish your contributions, stating your user name. The processing of your data is necessary for the use of our services, for the execution of the contract and is lawful in accordance with Art. 6 Para. 1 lit. b GDPR. We store your data for as long as the aforementioned purpose is necessary. Mandatory legal provisions - in particular retention periods - remain unaffected.

NEWSLETTER

You have the option of signing up for our free newsletter. In this case, you will receive more or less regular emails from us to the email address you provided to us with information about promotions, news and advertising. Signing up for our newsletter is voluntary and not mandatory for using our website and services. For this reason, when you register, we will obtain your consent to process and use your email address in accordance with Art. 6 Paragraph 1 Letter a of GDPR, which is the legal basis for processing your email address for this purpose. You can revoke your consent to receive the newsletter at any time with effect for the future in accordance with Art. 7 Paragraph 3 GDPR. To do so, you simply have to notify us of your revocation, e.g. by email to datenschutz@bulgaria-immobilien.de or click on the unsubscribe link contained in every newsletter.

We use GetResponse on our website, a service for our email marketing and for the automation of marketing topics. The service provider is the Polish company GetResponse Sp. z oo, Arkonska 6/A3, 80-387 Gdansk, Poland.

We use Brevo Email (Sendinblue GmbH) on our website. Brevo is a service provided by Sendinblue GmbH for managing email addresses and sending messages.

Personal Data collected: Cookies; Email; Usage data.

Place of processing: Germany, France
Privacy Policy: https://www.brevo.com/de/legal/privacypolicy/

USER DATABASE MANAGEMENT

This type of service allows the Owner to build User profiles by initially using the email address, name or other information provided by the User to this Application, as well as tracking User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social media profiles) and used to build a personalized profile that the Owner can view and use to improve this Application.
Some of these services may also allow the sending of timed messages to the User, such as emails linked to certain actions by this Application.

Brevo Marketing Automation (Sendinblue GmbH SendinBlue SAS)
Brevo is a user database management service provided by Brevo GDPR Privacy Policy.

Personal Data collected: Cookies; Email; Usage data.

Place of processing: Germany, France
Privacy Policy: https://www.brevo.com/de/legal/privacypolicy/

conclusion of a contract for order processing

We have entered into an agreement with Brevo in which we oblige Brevo to protect our customers' data and not to share it with third parties.

SERVER LOG FILES

When you visit our website, we automatically process the following information in so-called server log files, which your browser automatically transmits to us:

• Browser type and browser version

• operating system used

• Referrer URL

• Hostname of the accessing computer

• Time of the server request

• IP address.

A personal reference cannot be made from this data because the IP address is not stored or anonymized. This data is not merged with other data sources. The legal basis for data processing here is Section 15 of the Telemedia Act (TMG). According to this, it is permissible to collect usage data if and for as long as this is necessary to enable the use of a telemedia service (e.g. website). IP addresses may be collected if this is necessary in order to be able to deliver the requested data package to the correct address. In any case, the data will be deleted by us after seven days at the latest, unless further storage is required for evidentiary purposes.

COOKIES

Our website sometimes uses so-called cookies. Detailed information about the use of cookies and further information about cookies and their management can be found in our Cookie Policy. Change privacy settings

ANALYSIS TOOLS – GOOGLE ANALYTICS

We use Google Analytics to analyse and regularly improve the use of our website. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (“Google”). The use of Google Maps is subject to the Google Terms of Use. The Google Privacy Policy also applies. With the statistics obtained, we can improve our offering and make it more interesting for you as a user. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. Google Analytics cookies are stored on the basis of Art. 6 Paragraph 1 Letter f) GDPR. This is because we as website operators have a legitimate interest in analyzing user behavior in order to optimize both our website and advertising. It should be noted that we have activated the IP anonymization function on our website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area (EEA) before being transmitted to the USA. This means that on our website Google Analytics has been extended by the code “gat._anonymizelp();” to ensure anonymous recording of IP addresses (so-called IP masking). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will under no circumstances be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly by downloading and installing the browser plug-in available under the link at the end of the paragraph. This will set a so-called opt-out cookie which prevents your data from being recorded in the future when you visit our website. However, we would like to point out that in this case you may not be able to use all of the functions of our website to their full extent. You can find more information about how Google Analytics handles user data and data protection in the Google Analytics terms and conditions or in the Google Analytics overview.

GOOGLE MAPS

We use Google Maps on our website to display locations and create driving directions. This is also a Google service. The use of Google Maps is also subject to the Google Terms of Use and the Terms and Conditions for Google Maps. The Google Privacy Policy also applies. By using Google Maps, a connection is automatically established to a Google server when you visit our website in order to enable the display of certain fonts on our website. If you call up the Google Maps component integrated into our website, Google also stores a cookie on your device via your internet browser. In order to display locations and create driving directions, your user settings and data are also processed by Google. The connection to Google established in this way also enables Google to determine which website your request was sent from and to which IP address the driving directions are sent. We cannot rule out the possibility that Google uses servers in the USA. In this regard, we can only point out that Google is certified under the EU-US Privacy Shield, a data protection agreement between the EU Commission and the US government, and thus guarantees an appropriate level of data protection under applicable law, which is necessary for the transfer of data outside the EEA. If you do not agree to data processing by Google, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. You can find details about this in our cookie policy.

SOCIAL MEDIA PLUG-IN

We use the social media plug-ins listed below on our website. User data is not automatically transferred to the operators of the respective platforms simply by viewing our website. However, if you are logged in as a user to one of the social networks, an information window will appear when you use the social buttons, in which you can confirm the text before sending it.

FACEBOOK

Our website contains a plug-in from the social network Facebook (provider: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA). You can recognise the Facebook plug-ins by the Facebook logo on our website. You can find an overview of Facebook plug-ins here. When you visit our website, a direct connection is established between your browser and the Facebook server via the plug-in. Facebook therefore receives the information that you have visited our website using your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the contents of our website to your Facebook profile. This allows Facebook to associate your visit to our website with your user account.

We would like to point out that we have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find more information about data processing by Facebook in Facebook's privacy policy. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

INSTAGRAM

A plug-in from the social network Instagram (provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) is integrated into our website. You can recognize the Instagram plug-in by the Instagram logo. We would like to point out that we have no knowledge of the content of the data transmitted or how it is used by Instagram. You can find more information about data processing by Instagram in Instagram's privacy policy. If you do not want Instagram to be able to assign your visit to our website to your Instagram user account, please log out of your Instagram user account.

YOUTUBE

We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave., 94066 San Bruno, CA, USA (hereinafter "YouTube"). YouTube is a subsidiary of Google. For information about Google, please refer to our comments under Google Analytics and Google Maps. Even if we use YouTube with the "Extended Data Protection Mode" function, data (e.g. IP address) is sent to YouTube when the YouTube player embedded in our website is used. This happens simply by accessing our website and the YouTube player automatically loading. Furthermore, in this context, cookies may be stored on your computer by YouTube without your consent. In certain cases, cookies from third parties (e.g. DoubleClick - Google's advertising network) may even be set when you access the YouTube player. If you do not want this, you have the option of preventing cookies from being stored by setting your Internet browser. You can find more information about this in our Cookie Policy. If you are logged in to YouTube at the same time, YouTube will assign the connection information of your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account. Because we have no influence on data processing by YouTube, we refer you to YouTube's or Google's privacy policy.

DATA PROCESSING OUTSIDE OUR WEBSITE

Regardless of the use of this website, we process data in the manner described below.

MANAGEMENT

The data you send to us will be processed by us for the purpose of providing our range of goods and/or services, contract processing, billing, accounting, business management, advertising, legal enforcement, compliance with legal obligations, etc. The legal basis for data processing in all cases is Art. 6 Paragraph 1 Letter b) of GDPR. As part of contract processing, we may pass on data to financial service providers, legal and tax advisors on the basis of our legitimate interest because we cannot cover all activities related to running our business. We guarantee that we have concluded appropriate contractual agreements with all service providers that ensure the protection of the data concerned by us or by the third party. We also only store the aforementioned data for as long as is necessary for the aforementioned purpose. Mandatory legal provisions - in particular retention periods - remain unaffected.